Queue Safely

Linemate enables retailers to provide safe queuing systems that respect social distancing requirements.

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Linemate is setup for quick integration into your current workflow.

How it works


Step one

Your shopper joins the queue via SMS, QR code, URL, or manually.


Step two

Linemate manages the queue for you, with your staff controlling the flow of shoppers.


Step three

When it is the shopper's turn to shop, they are notified via their browser, SMS, or manually.

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Linemate is entirely flexible to your business, offering a range of customisable brand, function, and scaling options.

Queue via SMS

Have your customers text a mobile number to join the queue and be notified when they're ready to shop.

Queue via QR Code

Your customers can scan a QR code to join a queue, and then be notified either via SMS or their browser.

Queue via URL

Your customers can enter a bespoke URL to join the queue, and then be notified either via SMS or their browser.

Manual Queue Entry

For shoppers who are unable to access technology (such as seniors or disabled persons), Linemate enables your staff to manually add them to the queue.

Works When Browser is Closed

If a shopper closes their browser on their phone or tablet, Linemate doesn't forget their place in the queue.

Unique Shopper Codes

Generate unique shopper codes (like a Deli number) for your shoppers.

Prioritise Shoppers

Prioritise shoppers (such as VIP, disabled, elderly, or pregnant).


Linemate is the most cost-effective solution currently on the marketplace.


Customise the branding of your shopper queueing solution.


Linemate is scalable from one store to hundreds of stores, depending on your needs.

We Train your Staff

We provide your FOH and support staff with the training to operate Linemate in your stores.

Request a Demo

Fill out the form below, or email us at [email protected] to request a demo.